This Privacy Policy describes how Gitanjali Travel Agency collects, uses, and protects your personal information when you use our services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide you with the best possible service. The types of information we may collect include:

• Personal Identification Information: Your name, email address, phone number, and postal address.

• Travel-Related Information: Your passport details, visa information, dietary preferences, and other data necessary for booking flights, hotels, and tours.

• Payment Information: Details related to payments, such as credit card numbers or other financial information, which are processed through secure, third-party payment gateways. We do not store sensitive payment data on our servers.

• Device and Usage Information: Data about how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your bookings, confirm reservations, and deliver the travel services you have requested.

• To Communicate With You: To send you booking confirmations, updates about your itinerary, and to respond to your inquiries.

• To Improve Our Services: To understand how our services are used and to enhance the user experience, develop new services, and improve the functionality of our website.

• For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect against fraudulent or unauthorized transactions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only when it is necessary to provide the services you have requested. This may include:

• Service Providers: Sharing your details with airlines, hotels, and transport companies to complete your bookings.

• Legal and Regulatory Authorities: Disclosing information when required by law or to respond to valid legal requests.

4. Data Security

We are committed to protecting your personal information. We use a variety of security measures, including encryption and secure servers, to protect against unauthorized access, alteration, or disclosure of your data. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to access, update, or correct your personal information at any time. If you wish to review the information we hold about you or have any questions about this policy, please contact us using the details below.

• Phone: +91 7005289576

• Email: support@gitanjaliagartala.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.